In 2004 the Ontario Auditor General reviewed the HR Practices of the Ontario Public Service and suggested that the OPS conduct regular employee surveys. While it is fair to say that the original impetus was about “doing the right thing”, over the years the employee survey has evolved to become a program that is about “doing things right”. Working with Ipsos we took what could have been a survey to collect employee opinions about work and evolved the process to ensure that employee satisfaction is an integral part of our Public Service Value chain linked to client satisfaction and reflected in the trust and confidence citizens have in government. Results from the employee survey permeate every layer of the organization and the evolution of how research is conducted and communicated has played a significant role.
The Employee Engagement Program has contributed to the OPS receiving several awards such as Top 100 Employer, and Best Employer recognitions for Diversity, Younger People and New Canadians. Results from the employee engagement program feed into HR strategy and policy development, Diversity strategy and business plans within work units across all Ministries.
As a result of this session, participants will: